How it Works for Assisted Purchasing

PRODUCT NOT ON OUR MARKETPLACE

Want something from South Africa that is not on our marketplace and from a specific vendor?  No problem.  We can help you ship crossborder!

GIVE US THE DETAIL

Obtain your Vendor quote to include product information and delivery cost to our processing facility. Share the information on our online form for the required purchase that you need assistance with, and get a complete quote from us.

ACCEPT THE QUOTE

Sign up to accept the quote and complete the transaction for us to purchase and ship on your behalf.

SECURE PAYMENT

Payment through secure payment gateway. Only accept card payments.

DELIVERY

We coordinate the delivery of your order to our processing facility and send you a photo to confirm arrival. Your purchase will be shipped from the supplier via our processing facility to your door in Namibia.

CHARGES

We handle the complete transaction on your behalf and present one invoice from buying to delivery including the ancillary charges.

TRACKING

Get regular status updates on the purchase, from buying upto delivery.

COMMUNICATION

All correspondence will be via our portal for tracking and reference purposes.

INSURANCE

Insurance is always an option and is available at checkout.